Effective Date: 13/11/2025
Website: https://wedorentals.co.za
Company: We Do Rentals (Pty) Ltd (“We Do Rentals”, “we”, “us”, “our”)
1. Introduction
We Do Rentals values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, wedorentals.co.za, and related services.
By using our platform, you agree to this Privacy Policy. If you do not agree, please discontinue use of the website.
2. Scope
This policy applies to all users of We Do Rentals, including:
- Suppliers who list rental items, and
- Renters who book items through the platform.
It covers all personal information processed by We Do Rentals in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
3. Information We Collect
We collect and process the following types of information:
3.1 Information You Provide
When you register or use our services, you may provide:
- Full name, email address, and phone number
- Business or company name (for suppliers)
- Billing and delivery addresses
- Identity verification information (e.g. ID or business registration number, where applicable)
- Payment information (processed via secure third-party gateways)
- Communication content (e.g. messages between renters and suppliers)
3.2 Information Collected Automatically
When you use our website, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clicks, etc.)
- Cookies and similar tracking technologies (see Section 8 below)
3.3 Information from Third Parties
We may receive limited information from:
- Payment service providers
- Identity verification or fraud prevention partners
- Publicly available databases or marketing partners
4. How We Use Your Information
We process personal information for the following purposes:
- To create and manage your user account
- To facilitate rental transactions between suppliers and renters
- To process and confirm payments securely
- To communicate booking updates, reminders, and support messages
- To ensure compliance with legal and regulatory requirements
- To improve our website’s functionality and user experience
- To prevent fraud, misuse, or unauthorized access
- To send marketing or promotional messages (only with your consent)
5. Legal Basis for Processing
We Do Rentals processes personal information under the following legal bases:
- Consent (e.g. when you sign up or opt into marketing)
- Contractual necessity (e.g. to facilitate rentals and payments)
- Legal obligations (e.g. under tax or consumer protection laws)
- Legitimate interest (e.g. to prevent fraud or improve services)
6. Information Sharing and Disclosure
We Do Rentals will not sell or rent your personal data.
We may share limited information only in these circumstances:
- With Suppliers or Renters as necessary to complete a booking
- With payment processors for secure transactions
- With service providers who assist us in website hosting, analytics, or customer support (under confidentiality agreements)
- When required by law, court order, or government request
- In the event of a business sale or merger, where data may transfer to new ownership
7. Data Retention
We retain your personal information only as long as necessary to:
- Fulfil the purposes described in this policy
- Comply with legal obligations (e.g. tax, accounting, audit)
- Resolve disputes or enforce agreements
When data is no longer needed, it is safely deleted or anonymized.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functionality
- Analyse site usage and performance
- Personalize your browsing experience
- Display relevant promotions or listings
You can manage or disable cookies in your browser settings, but some features may not function properly without them.
9. Data Security
We implement appropriate technical and organizational measures to protect your information against:
- Unauthorized access
- Loss, misuse, or alteration
This includes SSL encryption, secure payment gateways, and access control policies.
However, no online system is completely secure, and you use our platform at your own risk.
10. Your Rights (Under POPIA)
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction or update of inaccurate information.
- Deletion: Request deletion of your personal information (subject to legal limits).
- Objection: Object to certain types of processing or marketing.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise these rights, please email us at privacy@wedorentals.co.za.
11. International Data Transfers
Your personal data may be transferred or stored outside South Africa (e.g. on cloud servers) where data protection standards may differ.
In such cases, We Do Rentals ensures appropriate safeguards are in place.
12. Marketing and Communication Preferences
You may receive occasional updates or promotional emails from us.
You can unsubscribe at any time by clicking the unsubscribe link or emailing support@wedorentals.co.za.
13. Links to Third-Party Websites
Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of such websites and encourage you to read their policies before providing any information.
14. Updates to This Policy
We Do Rentals may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Effective Date.”
Continued use of the website after such updates constitutes acceptance of the revised policy.
15. Contact Us
If you have any questions, concerns, or data requests, please contact: